Blenheim Palace has been awarded the highly regarded VisitEngland Quality Assured Visitor Attraction. The accreditation offers prospective visitors from all over the world the reassurance of an official endorsement of high quality and showcases the UNESCO World Heritage Site’s tireless commitment to excellence.
With scores of more than 80% in each category, judges found Blenheim Palace to have a 100% score in its Retail Category and an impressive 93% score in the Attraction Category.
Judges from VisitEngland commented “Blenheim Palace achieved an overall score of 89% under the VisitEngland Visitor Attraction Quality Scheme. The broad range of well-publicised tours and experiences particularly impressed this year.
They continued: “Excellent customer service was the overriding quality delivered throughout the day with some outstanding individuals at the visitor information desk, two of the retail facilities and the buggy tour driver.”
Heather Carter, Operations Manager at Blenheim Palace says: “This represents another great audit by an internationally recognised body of quality for our visitors. VisitEngland have given us a very positive score which we are all thrilled with. She continues: “I would like to take this opportunity to thank all of our staff who work so hard to maintain this standard of excellence.”
Built in the early 18th century to celebrate Britain’s victory over the French in the War of the Spanish Succession, Blenheim Palace is the ancestral home of the Dukes of Marlborough and the birthplace of Sir Winston Churchill.
For more information please contact: Melodie Manners | firstname.lastname@example.org | 07815 709548 or 01637 873379
In the ‘Communicating with business and funders’ session of the conference we are pleased to have the new Chief Executive of the Blenheim Palace World Heritage Site, Dominic Hare, as a speaker. Blenheim Palace is a great example of a successful World Heritage business and is particularly imaginative and creative in its thinking and practice. For the last 14 years, Dominic has served as Finance Director at Blenheim Palace and was appointed Chief Executive Officer for the Blenheim Estate in January 2017.
Also speaking on the business theme will be Richard Church, Project Director at BatteredSuitcase.com, who will be talking about his experiences in special interest tourism to World Heritage destinations as one of the popular 5 minute elevator pitches that are a feature of World Heritage UK conferences. Batteredsuitcase.com is one of the most recent companies to join World Heritage UK as a corporate member.
Hear from both these presenters on Monday 9th October and book your tickets at: www.communicatingworldheritage.wordpress.com
Very pleased to announce these new speakers to the conference programme. Andrew Stokes is the England
Director for Visit England and he will join the join the ‘Heritage Leaders’ session to present the latest information on the value of World Heritage to the tourism market and how this can be communicated.
Lizzie Glitheroe-West is the Chief Executive of the Heritage Alliance, and who better to speak as part of the session on ‘Communicating with each other’ in the heritage sector and the UNESCO family. Both World Heritage UK and the IIICH have recently and simultaneously joined the Heritage Alliance so Lizzie will be in good company along with other HA Members in the audience.
You can see more information about the conference and get your ticket at a discounted ‘early bird’ rate if go to the conference website where you can book to participate in any combination of days in this four day event. There you will also find details of local accommodation at Ironbridge and Telford which is best booked early!